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BUSINESS AT THE SPEED OF LIGHT™ NATCOM's OneSERVICE™ Fibre is fully-managed business Internet, with unlimited data (no caps), built-in security and all the services you'll need in One simple package, at One flat rate. OneSERVICE™ can potentially save you thousands of dollars per year! If your business operates from one location, or across multiple sites and cities, OneSERVICE™ is available in all metro-locations throughout New Zealand, so we'll have you covered with a managed and dedicated private fibre optic network to all of your offices, with: - unlimited use, including international data
- 24/7 support, 365 days per year
- security
- service promise and guarantee
- simplicity
- speeds up to 1Gbps

OneSERVICE™ is generally available in speeds from 2Mbps to 100Mbps for business Internet. Speeds up to 1Gbps are available where much greater speeds are needed to support very large applications. NATCOM has produced 3 OneSERVICE™ enterprise service plans, that are easy to understand and to install - see these Fibre Plans below.  Increasing performance, reducing cost and simplifying business Internet Read more about how OneSERVICE™: | | - Simplifies business Internet
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 Fibre Plans OneSERVICE 2™
National: 2Mbps International: 2Mbps Data Use: Unlimited Service Level: 99.9% Included Static IPs: up to 2 Includes Firewall: Yes Monitoring & Support: 24/7 Suitable for:1 - 100 users Office environment operating 1-2 servers for email and other hosted business applications Sending as well as receiving large data files Video conferencing, voice and other performance-critical services via the Internet - Critical business applications with 24/7 support, 365 days/year
Security of business information and bandwidth protection
| | | OneSERVICE 5™
National: 5Mbps International: 5Mbps Data Use: Unlimited Service Level: 99.9% Included Static IPs: up to 4 Includes Firewall: Yes Monitoring & Support: 24/7 Suitable for:1 - 250 users Office environment operating 2 or more servers for email and other hosted business applications Regular sending and receiving of large data files Frequent use of video conferencing, voice and other performance-critical services via the Internet - Critical business applications with 24/7 support, 365 days/year
Security of business information and bandwidth protection
| | | OneSERVICE 10™
National: 10Mbps International: 10Mbps Data Use: Unlimited Service Level: 99.9% Included Static IPs: up to 6 Includes Firewall: Yes Monitoring & Support: 24/7 Suitable for:1 - 500 users Office environment operating 4 or more servers for email and other hosted business applications Consistent sending and receiving of large data files Consistent use of video conferencing, voice and other performance-critical services via the Internet - Critical business applications with 24/7 support, 365 days/year
Security of business information and bandwidth protection
| | Other OneSERVICE™ plans up to 1Gbps are available on request and can be customised to suit your business requirements |
 Support & Backup
Service Support
24 x 7 full network monitoring and management, with NATCOM's 24/7 Business helpdesk, backed with SLAM™ Security and NATCOM’s Service Promise and Guarantee Security
Industry best-practice security standards to ensure security and privacy of your information. Your business security is strengthened by SLAM™ Firewall 
Our Service Promise
You will have unlimited data use on your Fibre Internet service We will monitor your Fibre Internet service to ensure optimum performance 99.9% is our target availability for your Fibre Internet service Our bills to you will be simple and easy to understand We will restore your Fibre Internet service in case of equipment failure within 4 hours We will restore your Fibre Internet service in case of cable failure within 9 hours We will provide you with a minimum of 5 business days notice for a planned interruption to your Fibre Internet service Our Service Guarantee
If we fail to achieve our service promise, we will credit you 10% of the monthly fixed charge for your fibre service for the month that the failure occurred* * up to a maximum of $1,000
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